Set up suppliers

A supplier in Rinvy is whoever you buy from. Products link to a supplier, so the order list can group an order by vendor and project when product will land. Setup takes three fields — name, delivery days, and lead time — and the order list uses all three.

Fields on a supplier

  1. Name (required). The name your team uses out loud — Sysco, US Foods, Restaurant Depot, your local fish supplier. Shown on the order list and in product details.

  2. Delivery days (optional). Which weekdays this supplier actually delivers. Used to project when a placed order will arrive.

  3. Delivery lead time (optional, in days, default 1). The gap between placing an order and the delivery showing up. Combined with delivery days to project the next available delivery date.

  4. Order cutoff time (optional). The time of day this supplier needs an order submitted by. On a day an order is due, Rinvy sends an order reminder about 2 hours before this time — or at 9 AM if you leave it blank. See push notifications.

  5. Contact details (all optional). The rep's contact name, email, phone, and the account number you have to quote when you place an order. Email and phone show on the supplier row so they're one glance away when you're ready to order.

  6. Minimum order value (optional). The smallest order this supplier will accept, in dollars. When a draft order for this supplier totals less than this, the order list shows an orange caution banner telling you how far under you are — so you can top the order up before you send it. Leave it blank if the supplier has no minimum.

  7. Notes (optional). Anything worth remembering — delivery quirks, ordering instructions.

The Edit supplier form showing the Name, Delivery days weekday chips (Mon, Wed, Fri selected), Delivery lead time, and Order cutoff time fields

Below those fields, the same form continues into the Contact and Ordering sections — the rep's details and the minimum order value:

The lower half of the Edit supplier form: a Contact section with Contact name, Email, Phone, and Account number fields, then an Ordering section with the Minimum order value field set to 200.00

Why the order list cares

The order list answers "what should I order today, and when will it land?" To do that it needs two things from the supplier:

  • Delivery days so it knows which weekdays are even candidates.
  • Lead time so it knows you can't order today and have it land tomorrow if the supplier needs 2 days.

If a product is projected to stock out before the next available delivery, the order list flags it. The supplier's schedule is what makes "next available delivery" computable.

Linking products to a supplier

A product carries one primary supplier, set on the product itself (or via the CSV importer) — see product setup overview. That primary supplier is what groups the product on the order list.

If you buy the same item from more than one supplier (or in more than one pack shape — say a 4×5 lb case from your distributor and 10 lb tubes from a club store), don't create duplicate products: add purchase options to the one product instead — see purchase options. Each option records its own supplier, pack size, and price history, and receiving against an option keeps inventory, recipes, and cost math on the single product. The default option is what fills the product's supplier/case size/case cost fields. Purchase options are currently in beta — if you don't see the section in the product editor yet, pick the primary supplier for now.

Supplier scorecard

On Standard and Pro plans, each supplier row shows a scorecard — fill rate, on-time delivery, and price stability, scored from your own delivery and receipt history over the last 90 days. Tap the strip to open the detail, which breaks down price movement per product and lists recent deliveries (ordered vs received, expected vs delivered date).

  • Fill rate — how much of what you ordered actually arrived, across orders that were received and linked to a receipt. Also "N of M deliveries short."
  • On-time — how often a delivery landed on or before its expected date, plus the average days late when it slipped.
  • Price stability — the share of the products you buy from this supplier whose case price moved more than 5% between deliveries, alongside any active price alerts.

The scorecard reads your existing orders and receipts — nothing extra to enter. A supplier you haven't ordered from yet shows rather than a misleading 0%. Recording shorts, credits, and returns as their own line types makes fill rate and spend more accurate. To compare what one product costs across several suppliers side by side, see the vendor price comparison report.

Plan limits

Each tier caps the number of suppliers you can have:

  • Free: 3
  • Standard: 10
  • Pro: Unlimited

Trying to create a supplier above your cap returns an error and the supplier isn't created. See plan limits.

Common mistakes

Leaving delivery days blank to keep setup short

The order list still works without delivery days — it just can't tell you when a delivery will actually land. Take 30 seconds per supplier to check the right boxes.

Using a lead time of 0

Lead time is the gap between order and arrival. 0 means same-day delivery, which is rare. Most suppliers are 1 or 2.

Creating a generic "Misc" supplier for one-off purchases

Tempting, but it pollutes the order list. Either create real suppliers per vendor or leave one-off products' supplier blank — they'll skip order list grouping cleanly.

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