Counting report

The Counting tab shows how long your inventory counts take and where the time goes. Use it to find the storage area that slows a count down, or to see who counts fastest. The direct link is /reports?type=counting.

The report shows completed counts only. The period is Last 7 Days by default. If you count weekly, pick Last 30 Days to see a trend.

Owners and Managers on the Standard and Pro plans can open the report. Staff who count still appear in Speed by User, but they cannot open the report themselves.

How Rinvy measures time

The timer for a storage area starts when a person picks the storage area on the count screen. It stops when that person saves the storage area. Each save is one timed event for one person and one storage area. Rinvy drops an event that is longer than 24 hours, because it is almost always a count screen that someone left open.

Time between storage areas is not counted. A session's time is the sum of the times for its storage areas, not the time from start to finish.

Two dates matter. A save falls in the period by the time it was saved. Session Duration Trend plots each count on the day the count started, in your restaurant's time zone, a name from the IANA time zone database such as America/Chicago. If a count starts at 11:30 pm and a storage area is saved after midnight, that save belongs to the next day for the period. The chart still plots the count on the day it started.

What the report shows

  • Avg Session is the average time of one completed count.
  • Avg Per Product is the counting time per product.
  • Recount Rate is the share of storage areas that someone saved more than once in the same count. It turns yellow above 20%.
  • Sessions is the number of completed counts with at least one timed save in the period. The period uses the time of each save.
  • Speed by Storage Area shows the average time for each storage area, fastest first. Select By User to see Speed by User. That view shows each person's time per product. The button shows only when more than one person counted.
  • Session Duration Trend shows how session time changed. It shows when the period has more than one count.
  • Recount Frequency lists each storage area with the number of counts that included it and how many of those counted it again.

The four summary cards Avg Session, Avg Per Product, Recount Rate and Sessions above the Speed by Storage Area bars, with the By User button at the top right of the card

Why does one storage area take so long?

A storage area is usually slow because it holds many products, because the count sheet order does not match the shelves, or because its products are hard to count:

  • The storage area holds many products. Compare its time with Avg Per Product. If the time per product is normal, the storage area is only large. Split it into two storage areas.
  • The count sheet order does not match the shelves. The counter walks back and forth. Put the products in shelf order on the count sheet.
  • Products are hard to count. Case-plus-loose items and products counted by weight take longer. Check that the case size and counting unit match what is on the shelf.

An example

Your walk-in averages 18 minutes and your dry storage averages 9 minutes. The walk-in looks like the problem. Export the CSV and read Avg Products Counted and Avg Per Product (sec). The walk-in has 60 products, so it takes 18 seconds per product. Dry storage has 20 products and takes 27 seconds per product. The walk-in is only large. Dry storage is the one to fix: walk it with the count sheet and put the products in shelf order. The bars on screen show only the time per storage area, so use the export for the time per product in each storage area.

What a high recount rate means

A high recount rate means people saved a storage area and came back to it. This often means that stock arrived during the count, or that two people counted the same storage area. See counting together.

Why count often

A faster count is a count you can afford to do more often. IRS Publication 538 says you must take a physical inventory at reasonable intervals and adjust the book amount to agree with it. Each count you save in Rinvy makes that adjustment: the product's balance becomes the number you counted, whatever the receipts and waste logs said before.

Export

On Standard and Pro, Export CSV saves one row per storage area, slowest first. The columns are Storage Area, Avg Duration (min), Avg Per Product (sec), Avg Products Counted, Total Count Events and Recount Events. Recount Events counts the extra saves, not the number of counts that had a recount. A storage area that you deleted after the count shows as Deleted storage area.

Common mistakes

The report is empty after a count

Only completed counts show. Finish the session. A storage area saved without being picked first, or saved more than 24 hours after it was picked, has no timing.

Session time is shorter than the count really took

Rinvy times each storage area from pick to save. Breaks between storage areas are not counted.

Reading a fast count as a good count

Speed says nothing about accuracy. A count that is fast and wrong still breaks every report that uses it. See the troubleshooting checklist.